PLA E-Learning Tech Support

Help Topics

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  Google Suite

  Google Mail, Google Sheets, Slides, Docs, Password Resets, Forwarding, Account issues.
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  Nextiva Phones

  Voicemail, Call Features, Call Groups, Connectivity, Setup & Troubleshooting, Hardware Support.
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  Reftab

  Device Check-in and Check-out system, Reservations, Loan Options, App and Portal, Inventory Management.
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  Hotspot

  Hotspot Activation, Connectivity, Coverage, Usage, Hardware, Troubleshooting.
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  Computer

  Desktops, Laptops, Windows & Mac OS, Software, Hardware, Accessories, Self Service troubleshooting.
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  iPad

  Apple IPad, Apps and Services, General Questions, Features and Settings, Connectivity, Hardware, Troubleshooting
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  Chromebook

  Chromebooks, Applications, Connectivity, General Troubleshooting, Maintenance, Camera, Microphone.
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  Printer

  Desk Printers, Copiers, Fax and Scanning, Troubleshooting, Connectivity, Print Settings
• Applications & Software

  PC, Web& Mobile Application Support, Clever, Blackboard, Zoom, Education Portals.